gBAR
Student IT support moved to the DTU Library. Latex support remains in 125D/308

Eduroam (education roaming) is an international educational/scientific roaming access service. It provides Internet access for all students and staff at DTU. It is the preferred way of accessing the wireless network at DTU. In the following sections, the setup of eduroam in different operating systems is described.

Beware that wired eduroam is not available at DTU.

Please note that the eduroam network name is case-sensitive, and the correct way is 'eduroam' (even though it is written with a capital E at the start of some sentences).

General Information about eduroam

Eduroam is the worldwide university network. In Denmark, these universities support eduroam:

Aalborg University
Aarhus School of Business
Aarhus University
Copenhagen Business School
Faculty of Humanities
IT-University of Copenhagen
Roskilde University
Statsbiblioteket
Technical University of Denmark
The Royal Library
University College Sjælland
University of Copenhagen
University of Southern Denmark


Eduroam has the advantage that you use the same login to access any eduroam network. As a student or employee at DTU you use your DTU login to gain access.

For more information about eduroam, visit the eduroam homepage.

Setting up your computer for Eduroam

A standardized tool has been created to ease up the initial setup for eduroam. The configuration tool can be found here.

The steps needed are very simple

  • Go to eduroam
  • Click "download your eduroam installer"
  • Choose "Technical University of Denmark" as institution

eduroam cat

 

  • Then choose your operating system

eduroam cat OS

  • A relevant installer will then download. Run this file and follow the instructions.
  • Use your DTU username/Student ID (this should only be of the format sxxxxxx@dtu.dk) and password. 

 

Set up eduroam for your Android device

First, download the "eduroam Cat" (GÉANT Association) utility from the Google Play store. After you have done this, go to eduroam and choose "Technical University of Denmark" as shown in the steps in the prior section. Then choose your Android version, and click download.

Depending on your android version, a small icon in the top left might appear to indicate that a file has been downloaded. Click on this/slide down your notification centre, and click on the file downloaded. This will prompt your phone to open the eduroamCat utility, which will detect the certificate.

Finally, input your DTU username and password, and press install. Once successfully installed, running the "eduroamCAT" application will show the following:

android install   android profiles   android status
(Screenshots are from Android 6.0.1)

 Your device should now be set up to use eduroam.

 

Alternative/Manual way to set up Android for Eduroam

The above CAT installation is the preferred method to connect to eduroam, if for some reason you can't use it then you can still connect manually.

To connect your android device to eduroam use your DTU credentials, e.g. s012345@dtu.dk, and DTU password. A connection to eduroam will automatically be made in future if Wi-Fi is switched on and you are within range. If you are not able to connect it may be due to the default configuration of your device. You can follow this instructions:

If you have already entered your user and password, press and hold on the "eduroam" select "Forget network" to start the process again.

Before entering your credentials again look for "EAP method" in the same place as you are entering the user and password and change it to PEAP. "Phase2 authentication" should be MSCHAPV2.

android forget    android manual

 

 


On older Android versions some menus and wording may be different.

Press and hold on the "eduroam" net and two options will appear, press forget to start the process again.

Tap to set the Sub-type of PEAPv0/MSCHAPv2 if you have the option, but this ought to be the default.

 

eduroam-android0

eduroam-android1eduroam-android2

Now you can enter your DTU credentials again and tap connect.

 

Troubleshooting

If you are able to obtain an IP, but not able to access any websites, please see the troubleshooting section for wireless. It also applies to eduroam. The DNS settings are usually to blame for this. They need to be set to automatic.

If you have any issues regarding connecting to eduroam feel free to contact us.

 

 

 

 

NOTICE

24
01 2017
Please note that the IT support office has been moved to the DTU library. Latex support remains in 308.
02
12 2015
Want to take advantage of the new GitLab service, or perhaps move your existing repos project over? Check out http://www.gbar.dtu.dk/faq/94-gitlab
05
09 2014
When you log in to your studentmail https://webmail.student.dtu.dk, remember to use your student number (sXXXXXX) as username.
07
04 2015
ShareLaTex We now offer ShareLatex, an online mulituser system for making LaTex documents. Check out http://gbar.dtu.dk/faq/91-sharelatex and https://www.sharelatex.com/